Position Title: General Team Member (Hybrid Front End / Produce / Grocery)
Location: 571 South Ave.
Classification: Non-Exempt                  Role Level: Class 1
Pay Range: $17-$18.50                           Department: Front-End/All Store
Union Position: Union                         Work Location:  Main Floor
Reports to: Department Lead/Supervisor

Job Summary:

The General Team Member supports the daily operations of Abundance Food Co-op across multiple departments, including Front End, Produce, and Grocery. This role provides flexible support where needed, ensuring excellent customer service, well-stocked shelves, fresh produce displays, and a clean, welcoming store environment. General Team Members contribute to creating a positive shopping experience rooted in cooperative values and sustainable, community-oriented food systems.

Supervisory Responsibilities:

  • None

 Duties & Responsibilities:  

  • Provides friendly, knowledgeable, and responsive customer service across departments.
  • Assists customers with product questions, special requests, and locating items.
  • Operates registers accurately; follow cash handling and POS procedures.
  • Stocks grocery shelves; rotate products; check dates; maintain department conditions.
  • Assists in produce receiving, trimming, culling, rotating, and building displays.
  • Supports Front End responsibilities including bagging, cleaning, and customer flow.
  • Maintains store cleanliness: sweeping, mopping, organizing, and ensuring safety.
  • Help receive deliveries; break down pallets; restock backstock.
  • Assists in basic merchandising: signage, product displays, and promotional sets.
  • Ensures cooperative values and product standards are upheld (local, organic, fair).
  • Follows all food safety, sanitation, and workplace safety guidelines.
  • Communicates department needs, concerns, and suggestions to supervisors.
  • Participates in team meetings, trainings, and cooperative learning initiatives.
  • Performs other duties as assigned.

Required Skills & Abilities:  

  • Strong customer service and communication skills.
  • Ability to multitask and remain calm during busy periods.
  • Basic math and cash-handling accuracy.
  • Dependability, adaptability, and willingness to learn multiple roles.
  • Ability to follow instructions and work both independently and collaboratively.
  • Interest in natural foods, sustainability, and cooperative principles.

Education & Experience:

  • High school diploma or equivalent preferred.
  • Previous retail, grocery, customer service, or food industry experience is a plus.
  • Experience with POS systems helpful but not required.
  • Training in food safety or produce handling is a plus.
  • Cooperative or community-run store experience is helpful but not required.

Physical Requirements:

  • Ability to stand for long periods (6–8 hours).
  • Ability to lift up to 40–50 pounds frequently.
  • Repetitive motions: bending, reaching, lifting, twisting.
  • Regular exposure to varying temperatures (coolers, produce cases).
  • Ability to safely operate equipment such as box cutters, carts, and hand trucks.

Work Environment:

  • Fast-paced grocery store environment.
  • Work performed in multiple departments with changing daily needs.
  • Exposure to coolers, freezers, wet floors, produce prep areas, and moderate noise.
  • Frequent interaction with customers and team members.
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