Blog

Job Opening – Center Store Manager Position

Center Store Manager Position / APPLY IN STORE
Full-Time

Job Summary: To ensure the highest level of service possible to all customers. To ensure organized and smoothly run Grocery and HABA departments including ordering, pricing, inventory control and presentation. Manage, motivate and provide Grocery and HABA department staff with the training and tools required to be successful in their jobs. Meet department objectives for sales, margin, turns and labor goals.

Responsibilities:
Customer Service
Strong focus on excellent customer service.
Ensure efficient, informative and friendly service, treating people fairly, consistently, and with respect.
Purchasing and Pricing
Coordinate with department buyers in purchasing of products following established procedures and schedule to ensure adequate stock levels and appropriate category mix. Ensure that out of stocks are kept to a minimum.
Understand and use category management to ensure proper product mix and category sets.
Ensure correct product rotation.
Coordinate returns and credits from suppliers when needed and ensure that staff knows how to do the same.
Review invoices for accuracy and price changes
Establish prices to achieve margin goals
Ensure accurate up-to-date price scanning and labeling of department items.
Communicate ordering times, deadlines and changes in delivery times to buyers.
Merchandising
Work with buying staff to:
Ensure displays and shelves are fully stocked, rotated, fronted and faced.
Set stocking priorities for department staff. Stock items as needed.
Ensure proper shelf tags and sale signs are on shelves and displays.
Plan attractive displays. Coordinate displays and specials with buyers. Ensure that monthly displays and end caps are set up accurately, attractively and in a timely manner.
Plan promotions and storewide merchandising, including cross department merchandising when appropriate.
Plan and coordinate storewide promotions and sampling.
Provide product information to customers, staff and newsletter.
Keep up to date on market changes and competition. Work with GM to incorporate necessary storewide changes.
Attend trade shows as assigned: read industry and trade journals.
Department Operations
Ensure that department aisles, shelves and storage areas are always in clean, orderly condition meeting health department and customer service standards.
Ensure staff is scheduled and available to meet customers’ requests and needs.
Ensure that non-saleable items are returned or otherwise properly disposed of following established procedures and that appropriate shrink records are maintained.
Assign tasks daily to ensure productive work flow.
Ensure equipment is maintained and properly serviced. Advise GM of equipment repair/replacement needs.
Plan and participate in inventory counts.
Ensure staff is following safety, sanitation and security procedures.
Management Responsibilities
Leadership
Model supportive, participatory and fair leadership qualities, promote team building and motivate staff to achieve their stated objectives.
Ensure that communications are clear, direct and respectful.
Personnel
Develop and uphold performance standards for Grocery and HABA staff.
Schedule staff according to weekly labor budget.
Hire qualified staff when necessary.
Develop and ensure staff training plan. Successfully complete training checklists with new department staff.
Motivate and provide staff with the tools and materials required to ensure high quality and efficient job performance.
Provide thorough and thoughtful performance evaluations to department staff.
Take corrective counseling measures and/or disciplinary action as needed for all department staff, according to established personnel policies.
Ensure effective communication with staff regarding department operations.

Financial, Budgeting and Planning
Work with GM to establish department goals for sales, margin, labor and inventory.
Work with GM to develop annual operating budget, sales projections, capital budget and equipment needs.
Review departmental financial reports regularly and react appropriately.

Other
Attend management team meetings.
Work MOD shifts as scheduled, with focus on total store operations.
Perform all other duties included in department staff position descriptions.

All Staff Duties
Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
Keep store/office orderly and clean.
Maintain positive attitude.
Perform all other duties as assigned by GM.

Knowledge, Skills, Abilities
Outstanding customer service skills
Previous retail grocery experience
Management experience – hiring, training and evaluating
Previous experience with ordering, pricing and inventory control
Experience in planning, developing and implementing systems, procedures and policies
Familiarity with natural foods and natural foods industry
Attention to detail and good organizational skills
Ability to handle multiple demands, work under time pressures and meet deadlines
Willingness to be open, to learn and take on new responsibilities
Demonstrate objectivity, neutrality and calmness under pressure
Regular, predictable attendance
Ability to maintain confidentiality
Effective communication skills in English
Ability to read and comprehend instructions
Ability to appropriately delegate work duties and manage and motivate staff
Demonstrated ability to follow through on commitments
Proven ability to develop and implement budgets and to adhere to cost and margin requirements
Ability to work in a fast passed environment
Good computer/typing skills

Essential Physical Requirements
Standing, walking, bending, sitting, reaching
Regular use of sharp cutting instruments
Ability to lift up to 50 pounds

Important Disclaimer Notice
The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations for a work environment change.

Job Opening: Deli Assistant, Part-time

HELP WANTED

Deli Department

Part-Time 20-25 hours per week

POSITION SUMMARY

Measures ingredients and prepares them in accordance to manager’s specifications; Washes and peels ingredients in order for them to be used in different meals; Cuts and portions different types of meat according to specifications; Prepares different types of food from the menu, following carefully the recipes; Makes stock soups to be used during cooking process; Accepts or rejects ingredients from food suppliers, based on their appearance and quality; Keeps track of ingredient quantities and ensures there are always enough for the day/week; Stores ingredients in dedicated containers, making sure that they are best preserved; Informs supervisors when the ingredients stock is getting low or when the kitchen tools do not work properly; Cleans and sanitizes the working surfaces, tools, utensils and working area; Carefully supervises the food temperature and the temperature from cooling rooms, to ensure that the ingredients kept are kept at the appropriate temperature; Any additional tasks assigned by the manager.

KNOWLEDGE, SKILLS AND ABILITIES

  • Detail orientation
  • The ability to perform simple math, translate quantities and measurements of ingredients to scale recipes
  • Must be able to lift up to 50lb. repeatedly throughout the day
  • Ability to multitask effectively
  • Able to work appropriately with minimal supervision
  • Able to process and consistently record detailed information accurately
  • Willingness and ability to follow instructions when cooking
  • Aptitude for product arrangement so the integrity of orderly and abundant looking displays is maintained
  • Able to work quickly and accurately
  • Adhere to FDA Food Code

EDUCATION and PREFERRED EXPERIENCE

  • High School diploma or equivalent
  • Knowledge of FDA Food Code
  • Proven experience working in an industrial kitchen
  • At least 1 year of food service/restaurant experience
  • Possession of an appreciation for healthful food
  • Familiarity with vegan and vegetarian cooking
  • Ability to stay focused and positive under pressure.

To apply, please fill out our application and leave it at the Customer Service Desk. Resumes provided, without an application, will not be considered. We will call those individuals whose experience most closely matches our needs. Please do not ask, at the service desk, for an immediate interview. We will appreciate your cooperation!